Contact Us

Thanks for visiting DisneyStore.co.uk!

If you're enquiring about an order, you can call Disney Store Guest Services on +44 (0)845 688 5113
and our friendly team would be delighted to assist you.

During the festive period our opening hours differ slightly therefore please see below full information about our operational hours:

Or you can use this Email Form below. To send an email to us, please type your complete email address and message in the fields below, then click "Submit Message" only once.

DisneyStore.co.uk Email Form

Please enter your complete email address in the box below. (example: mailbox@domain.com)

Email Address:

Subject:
General Comments Product Enquiry Order Enquiry Order Tracking Return Instructions / Status Personalisation

Please choose a subject from the above menu.

If enquiring about an order, please include your First & Last Name and Order Number.

Message:

NOTE: Please click "Submit Message" only once. In a moment, you will receive confirmation that your email was sent.

Please Note: : Any comments and suggestions you submit are made on the basis of the submissions provisions of the
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We will normally respond to your email within 24 hours but occasionally it may take up to 3 days.

Or by writing to:
The Disney Store
PO Box 150
Sandbach
Cheshire
CW11 3WB

Please Note:For more general enquiries about Disney Store, please call or visit your local Disney Store, where our knowledgeable teams are waiting to greet you or call our guest relations department on +44 (0)845 688 5113

You can find your nearest European store using the store locator.